MOBILE PROGRAM

Mobile Privacy Policy

TERMS AND CONDITIONS

HARD ROCK HOTEL & CASINO LAS VEGAS ALERTS

RECEIVE HARD ROCK HOTEL & CASINO LAS VEGAS ALERTS ON YOUR MOBILE PHONE CONTAINING PROMOTIONAL OFFERS FROM HARD ROCK HOTEL & CASINO LAS VEGAS. YOU MAY RECEIVE 10 TEXT MESSAGES PER MONTH AND MESSAGE AND DATA RATES MAY APPLY. SUPPORTED CARRIERS INCLUDE AT&T, T-MOBILE, VERIZON, SPRINT, NEXTEL, BOOST, VIRGIN MOBILE, U.S. CELLULAR.

HOW TO GET HELP OR SUPPORT

TO GET HELP, E-MAIL US AT smshelp@hrhvegas.com OR CALL 1-800-HRD-ROCK. YOU CAN REQUEST HELP OR OUR CONTACT INFORMATION AT ANY TIME. IF YOU HAVE QUESTIONS ABOUT THE TEXT MESSAGING PROGRAM, YOU CAN GET INFORMATION VIA THE WEB (RECOMMENDED FOR FASTEST RESPONSE) OR VIA E-MAIL.

WEB SUPPORT

Q: WHERE CAN I FIND INFORMATION ON THE TEXT MESSAGING PROGRAM? 
A: YOU CAN FIND ANSWERS TO COMMON QUESTIONS AND ADDITIONAL CUSTOMER SERVICE INFORMATION ON THIS PAGE.

E-MAIL SUPPORT

Q: HOW DO I SEND AN E-MAIL FOR SUPPORT ISSUES? 
A: YOU CAN SEND SUPPORT ISSUES TO THE FOLLOWING E-MAIL ADDRESS: smshelp@hrhvegas.com. PLEASE BE SURE TO INCLUDE YOUR MOBILE NUMBER AND A DETAILED DESCRIPTION OF YOUR QUESTION OR SUPPORT ISSUE.