New ticketing Platform, AXS Ticketing, Featuring Never-Before Available, Fan-Friendly Technology Launches At The Joint At Hard Rock Hotel & Casino

Tuesday Feb 04, 2014

Tweet it: Starting today, @TheJointLV @HardRockHotelLV concerts/shows will be available on fan-friendly ticketing service @AXS! AXS.com

Las Vegas, NV(February 4, 2014) – Beginning today, The Joint at Hard Rock Hotel & Casino welcomes a new era of fan-friendly ticketing with the transitioning of the venue’s ticketing services to AXS Ticketing (pronounced access).

Tickets to all concerts at The Joint at Hard Rock Hotel & Casino will now be available at the Hard Rock Hotel Box Office, online at AXS.com or by calling 1-888-9-AXS-TIX.

Since launching in August 2011, AEG has already introduced the new platform at 47 venues, including STAPLES Center in Los Angeles and London's The O2 arena, the world's top-selling concert venue since 2007.

“We are very pleased to be partnering with one of the most innovative ticketing platforms in the market,” said Chas Smith, Vice President of Entertainment at Hard Rock Hotel. “We’re looking forward to sharing this technology with our customers.”  

"From the beginning, our goal with AXS has been to challenge the inconvenient experience and conventional thinking that has dominated ticketing for decades," said Bryan Perez, AEG's president of digital, ticketing and media. "By continually focusing first on fans’ needs with products like AXS Invite and our virtual Waiting Room, we are changing the way tickets are sold all over the world, and we are excited to bring this new approach to The Joint, one of the top venues in the concert industry."

Ground-breaking features of AXS Ticketing at launch include:

A social ticketing breakthrough, AXS Invite™, is a revolutionary new feature that will allow fans to reserve adjacent tickets for friends so they can all sit together. Once the seats are reserved, through a one-step invitation process, the initial purchaser can then invite his or her friends to buy the nearby seats via Facebook or email, eliminating the need for one purchaser to fund the entire transaction and helping fans more easily attend in groups. 

A virtual AXS Waiting Room™  opens shortly before the public on-sale, giving fans greater transparency into the buying process by displaying real-time ticket pricing and availability information, as well as shortening transaction times by allowing fans to enter their payment details prior to general tickets going on sale. The Waiting Room™ also will allow venues to see the demand for tickets at any given time before and during the on-sale.

AXS features several improved ticketing options. Fans can go paperless with mobile ticketing. Creating easy, convenient access to events, mobile ticketing through AXS allows people to use their smartphones to get into an event. Additionally, with regards to fees, AXS will not charge a delivery fee to customers who print their event tickets at home.

Hard Rock Hotel & Casino’s other entertainment venues, Vinyl and Soundwaves, also will be on the AXS Ticketing platform.

For more information about AXS Ticketing or to purchase tickets for an event, fans can log on to AXS.com.

About AXS

Developed and operated by AEG, one of the leading sports and entertainment presenters in the world, and a wholly owned subsidiary of the Anschutz Company, AXS is a new entertainment platform that also serves as AEG’s primary consumer brand. AXS provides fans the opportunity to purchase tickets directly from their favorite venues via a user-friendly ticketing interface.  AXS serves all phases of the event life-cycle beyond just ticketing, through its consumer facing website, AXS.com and the AXS App, as well as its portfolio of investment companies, including Carbonhouse, a leading website developer for venues, Frontgate Ticketing, a festival oriented ticketing platform owned in partnership with C3 Presents, and Bypass, the venue industry’s leading supplier of cloud-based food and beverage point-of-sale systems.  For more information on AXS, please visit AXS.com.

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