TERMS OF USE

Welcome to the Internet site of the Hard Rock Hotel & Casino.

Please read these terms of use carefully before using this Hard Rock Hotel & Casino site. By using this site, you signify your agreement to these terms of use. If you do not agree to these terms of use, you may not use the Hard Rock Hotel & Casino site. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these terms of use at any time in accordance with the procedures set forth below in the paragraph labeled "Amendment."
 
Restrictions on Use of Materials
 
All materials contained in any Hard Rock Hotel & Casino site are the copyrighted property of Hard Rock Hotel & Casino, or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, trade names, and trade dress are proprietary to Hard Rock Hotel & Casino, Inc., or its affiliates or licensees. No material from any Hard Rock Hotel & Casino site or any Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use only, provided that (i) you keep intact all copyright and other proprietary notices, (ii) you make no modifications to the materials, (iii) you do not use the materials in a manner that suggests an association with any of our products, services, or brands, and (iv) you do not download quantities of materials to a database that can be used to avoid future downloads from any Hard Rock Hotel & Casino Site. The use of any Hard Rock Hotel & Casino material on any other Web site or computer environment is prohibited. In the event you download software from any Hard Rock Hotel & Casino Site, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by us or third-party licensors for your personal, noncommercial home use only. We do not transfer title to the Software to you. You own the medium on which the Software is recorded, but we (or our third-party licensors) retain full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, auction, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.
 
Submissions
 
We are pleased to hear from our visitors and welcome your comments regarding our products and services. Unfortunately, however, our long-standing company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those that we have specifically requested. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff might seem to others to be similar to their own creative work. Please do not send us any unsolicited original creative materials such as stories or ideas, screenplays, or original artwork. While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any creative ideas, suggestions, or materials (unless specifically requested by us). If, through participation in certain activities, you send any material (e.g., postings to chat, boards, or contests) or, despite our request, you send us unsolicited creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, our property. None of the Submissions shall be subject to any obligation of confidentiality on our part and we shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, we shall exclusively own all now-known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions or any other person or entity.
 
Forums and Public Communication
 
"Forum" means a chat area, message board, instant messaging, mobile messaging or e-mail function (including, but not limited to, electronic greeting cards) offered as part of any Hard Rock Hotel & Casino Site. If you participate in any Forum within a Hard Rock Hotel & Casino Site, you agree to follow our terms set forth below. You acknowledge that anything you submit to a Hard Rock Hotel & Casino Site by way of any Forum is routed through Hard Rock Hotel & Casino’s servers and the Internet and that, therefore, you have no expectation of privacy with regard to any such submission. You acknowledge that the Forums and features on Hard Rock Hotel & Casino Sites are forums for public andnot private communications. Please keep in mind that whenever you give out personal information online, for example, via message boards or chat, that information can be collected and used by people you don't know. We cannot guarantee the security of any information you disclose online; you make such disclosures at your own risk. Users or visitors shall remain solely responsible for the content of their messages in the Forums. We are not responsible for the content or opinions posted or sent by users in any Forum. You take responsibility for postings under your username and use the information provided in the Forums at your own risk. We reserve the right to remove or edit content from any Forum at any time and for any reason although we have no duty to do so. When participating in a Forum, never assume that people are who they say they are, know what they say they know, or are affiliated with whom they say they are affiliated with in any chat room, message board, or other user-generated content area. Information obtained in a Forum may not be reliable, and it is not a good idea to take any action, including to trade or make any investment decisions, based solely or largely on information you cannot confirm. We cannot be responsible for the content or accuracy of any information, and shall not be responsible for any trading, investment, or any other decisions made based on such information.
 
House Rules
 
The following is a list of the House Rules of conduct for the Hard Rock Hotel & Casino sites. By using the Hard Rock Hotel & Casino sites you agree not to do any of the following:
 
1. Post, distribute, or otherwise make available or transmit any data, text, message, or computer file that we deem to be: (a) defamatory, abusive, harassing, insulting, threatening, or that could be deemed to be stalking;
 
(b) bigoted, hateful, or racially offensive; (c) vulgar, obscene, or sexually explicit (language or images); or that (d) encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them;
 
2. Post, distribute, or otherwise make available or transmit any data, text, message, computer file, or other material that infringes and/or violates any right of a third party or any domestic or international law, rule, or regulation, including but not limited to: (a) copyright, patent, trademark, or other proprietary rights; (b) right of privacy (specifically, you must not distribute another person’s personal information of any kind without their express permission) or publicity; (c) any confidentiality obligation;
 
3. Advertise or sell any products, services or otherwise (whether or not for profit), or solicit others or use any Forum for commercial purposes of any kind,
 
4. Post, distribute, or otherwise make available or transmit any software or other computer files that contain a virus or other harmful component;
 
5. Impersonate any person or entity or misrepresent your identity or affiliation with any person or entity;
 
6. Engage in antisocial, disruptive, or destructive acts, including "flaming," "spamming," "flooding," "trolling," and "griefing" as those terms are commonly understood and used on the Internet;
 
7. Delete any legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, or modify any logos that you do not own or have express permission to modify;
 
8. Post, distribute, or otherwise make available or transmit material or make statements that do not generally pertain to the designated topic or theme of any Forum.
 
Additionally, you may use electronic greeting cards or mobile messaging for noncommercial purposes only. You must furnish your actual e-mail address or mobile phone number in order to send a card or message. Any business use, "remailing," or other high-volume application is strictly prohibited. You are not permitted to send cards or messages using an automated program. Electronic greeting cards and mobile messages may not contain inappropriate language or images or copyrighted material (without the consent of the copyright holder) or encourage illegal activity. Electronic greeting cards and mobile messages that violate these guidelines will not be delivered. We reserve the right to remove any material, and if we deem appropriate, to turn over to law enforcement officials, any material, including message, e-mail, or posting, that is in violation of these House Rules. We also reserve the right to remove messages, e-mails, or postings that do not pertain to the designated topic or theme of the Forum. We also reserve the right to comply with any order or otherwise cooperate with law enforcement officials regarding the identification of any user alleged to be using a Hard Rock Hotel & Casino site in violation of the law.
 
Content Linked to Any Hard Rock Hotel & Casino Site
 
You should be aware that when you are on a Hard Rock Hotel & Casino Site, you could be directed to other sites that are beyond our control. There are links to other sites from Hard Rock Hotel & Casino pages that take you outside of our service. We make no representations concerning the content of sites listed in any of our directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in sites listed in our search results or otherwise linked to a Hard Rock Hotel & Casino Site.
 
Disclaimer
 
The materials in the Hard Rock Hotel & Casino sites are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and noninfringement. We do not warrant that the functions contained in the materials on any Hard Rock Hotel & Casino site will be uninterrupted or error-free, that defects will be corrected, or that any Hard Rock Hotel & Casino site or the servers that make such materials available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use or the results of the use of the materials on any Hard Rock Hotel & Casino site in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
 
We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from any Hard Rock Hotel & Casino Site. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from any Hard Rock Hotel Casino and Hotel Site or third-party content on our sites. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third-party sites or content. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against us with respect to such sites and third-party content. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.
 
Information We Collect and How We Use It
 
We will ask you to voluntarily supply us with personally identifiable information (such as your full name, email address, mailing address, telephone number or credit card number) to provide you with a particular service you request, (including when you make a reservation, sign up for e-mail alerts, use the "contact us" page, e-mail us, establish a Web user profile, and at other times), For example, if you would like to make a reservation at one of our hotels, we will ask you for information such as name, address, telephone number, email address, and credit card number. We will also use your email address to send a confirmation and, if necessary, we might also use other information to contact you for help in processing the reservation. We will also use your email address to notify you about special offers and promotions as described in the email section of this privacy statement
 

MOBILE PROGRAM

Hard Rock Hotel & Casino Las Vegas Terms & Conditions

Service Description:  Hard Rock Hotel & Casino Las Vegas is offering a SMS text alert program.  Upon joining, you will receive a confirmation text to confirm your participation in this program.  Once enrolled, you will receive text messages with the latest Hard Rock Hotel & Casino Las Vegas news, updates, promotions and exclusive mobile offers. To join, just text HROCK to 97580.

Hard Rock Hotel & Casino Las Vegas can also use your mobile phone’s location to send you the latest Hard Rock Hotel & Casino Las Vegas news, updates, promotions and exclusive mobile offers based on your location. To join the location program, just text LOCATION to 97580.You can opt-out at any time from both messaging and location checks by sending STOP to 97580.

Terms & Conditions:  Mobile phone user privacy is extremely important to us at Hard Rock Hotel & Casino Las Vegas. Location coordinates are only gathered after the mobile phone user has agreed to use this service. The agreement process is commenced by a user texting LOCATION to 97580. An Opt-In SMS text message to the user’s Mobile Phone is then triggered. The user can then accept this agreement by replying YES MM/DD/YYYY (birthdate) to the Opt-In SMS text message. At any time the user can cancel Hard Rock Hotel & Casino Las Vegas Location Service’s ability to obtain their location coordinates by texting STOP to 97580 or replying STOP to any message.

Limitations – Hard Rock Hotel & Casino Las Vegas’ General SMS Service is available only on Boost, AT&T, T-Mobile®, Dobson, Verizon Wireless, Sprint, U.S. Cellular, C Spire Wireless, Virgin Mobile, Cellcom, NTelos, GetLisa, & Cricket Communications. Other Network Carriers will be added as they become available.  You must be 21 years of age or older to use this service.

Hard Rock Hotel & Casino Las Vegas’ Location Service is available only on Boost, AT&T, T-Mobile®, Verizon Wireless, Sprint, U.S. Cellular, Virgin Mobile & Cricket Communications. The location service will not be available if the phone is roaming or is turned off. Other Network Carriers will be added as they become available.  You must be 21 years of age or older to use this service.

Location coordinates (longitude, latitude, and radius) will be obtained only when we have proper authorization from the user.

Message and Data rates may apply.  Messages will be sent 5 times per month. For location service messages, receiving alerts is based on your profile and proximity to Hard Rock Hotel & Casino Las Vegas. 

General SMS Program Opt-In/Opt-Out:  To sign-up text HROCK to 97580.  To cancel: Text STOP to 97580.  For Support text HELP to 97580 or call 855-880-8878 or email: smshelp@hrhvegas.com

Location SMS Program Opt-In/Opt-Out:  To sign-up text LOCATION to 97580.  To cancel: Text STOP to 97580.  For Support text HELP to 97580 or call 855-880-8878 or email: smshelp@hrhvegas.com

Privacy – All customer data will be used only by Hard Rock Hotel & Casino Las Vegas and our partners to provide these services.  We will not pass-on or re-sell your data to any third party. Location coordinate data is transmitted via Secure Socket Layer (SSL) technology into password protected servers.  This information is retained in memory long enough for Hard Rock Hotel & Casino Las Vegas to determine and send the appropriate message and is never stored in a persistent format and is accessible only by the service for determining location and triggering text messages.

Your Consent - By using Hard Rock Hotel & Casino Las Vegas’ Service, (you) the user consents to our privacy policy.  To review our Privacy Policy please visit http://www.hardrockhotel.com/mobile-privacy-statement/

Changes to Privacy Policy - In the case of changes to Hard Rock Hotel & Casino Las Vegas’ privacy policy, we will post those changes to  http://www.hardrockhotel.com/mobile-privacy-statement/

Contacting Us - If there are any questions regarding this privacy policy or Hard Rock Hotel & Casino Las Vegas’ service, you may contact us using the information below.                                                            

Hard Rock Hotel & Casino Las Vegas
4455 Paradise Road
Las Vegas, NV 89169

SMS Help Hotline: 855-880-8878
smshelp@hrhvegas.com